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Call Center Staffing

Call Center Staffing

Penny Reynolds
Before Happiness

Before Happiness

Shawn Achor
Customer Centricity

Customer Centricity

Peter Fader
Groundswell

Groundswell

Charlene Li
Call Center Supervision

Call Center Supervision

Penny Reynolds
ERP Trends

ERP Trends

William J. Peterson
Ready  Set   Risk

Ready Set Risk

Daniella T. Levitt


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