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Call Center Staffing

Call Center Staffing

Penny Reynolds
Customer Centricity

Customer Centricity

Peter Fader
The Ultralight Startup

The Ultralight Startup

Jason L. Baptiste
Before Happiness

Before Happiness

Shawn Achor
Pop Art

Pop Art

Alastair Sooke
Customer Love

Customer Love

Mac Anderson
DNS Security

DNS Security

Allan Liska
Wired and Dangerous

Wired and Dangerous

Chip R. Bell
Manual Gearbox Design

Manual Gearbox Design

Alec Stokes
Call Center Supervision

Call Center Supervision

Penny Reynolds
A Nation of Wusses

A Nation of Wusses

Ed Rendell


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