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Superior Customer Service

Superior Customer Service

Dan Blacharski
Restaurant Service Basics

Restaurant Service Basics

Sondra J. Dahmer
Service Breakthroughs

Service Breakthroughs

James L. Heskett
The Heart of Hospitality

The Heart of Hospitality

Micah Solomon and Foreword by Herve Humler
Occupational Outlook Handbook  1996 1997

Occupational Outlook Handbook 1996 1997

DIANE Publishing Company
Hospitality Marketing

Hospitality Marketing

David Bowie


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